Privacy Policy

Lugano Living Lab does not collect personal data on this site.

It has only the data deriving from the protocols generated by the server on which the site is registered. The protocols contain only anonymous statistical data, such as the list of pages visited, the time and hours of visit and the type of browser used by the user. Lugano Living Lab undertakes not to put such data in any relationship with the people who have visited the site.

Lugano Living Lab also has the information that the user spontaneously sends by e-mail. They are used solely for the purpose for which they were transmitted. The personal data thus received are not processed internally and are not transmitted to third parties, for any reason and for any reason whatsoever.

Please note that information sent by e-mail is not secure unless it is encrypted. It is therefore not excluded that unauthorized third parties may access this information. Lugano Living Lab therefore begs users not to send confidential information by e-mail, unless they have received the public key necessary to encrypt the message.

What is a cookie and what is it used for?
A cookie and a small string of text that a site sends to your browser and saves on your computer when you visit websites. Cookies are used to make websites work more efficiently, to improve their performance, but also to provide information to site owners.

Which cookies does use? 

In general implements technical and statistical persistent analytical cookies, in particular for the purpose of customizing the configuration of the Platform, analyze the use of the Platform by users, keep navigation active, analyze traffic flow, ensure security, as well as for the purposes of system administration.

List of active cookies, purpose and duration

The Platform implements the following cookies:

  1. First part technical or analytical cookies





Owner’s statements on social media plug-ins

There are no social media plugins, but we take the Twitter feed on the homepage, via plug-in. Cookies are not installed, nor are users tracked, but if someone clicks on one of the buttons under the individual posts or on the post, they are redirected to the Twitter platform.

Possibility of deactivation or deletion, technical consequences


You have the option of setting your browser to inform you when you receive a cookie or to block cookies (generally or by type of cookie or by site of origin). The general blocking of cookies, as it also applies to technical cookies, may result in serious limitations in the use of the Platform (in particular the Site). The user has the option of deleting cookies from the browser memory, as well as setting the browser to automatically delete cookies when closing the program (recommended).

By default, browsers automatically accept cookies. Instructions for disabling or deleting cookies can be found on the website of your browser’s developer; please refer to the following instructions for the most common browsers: Microsoft Internet Explorer and Edge; Google Chrome; Apple Safari; Mozilla Firefox and Opera.

There are additional methods to reduce the risk of online tracking, including (cumulatively):

Social media plug-in

If you want to reduce the risk of social media reporting data collected by the Platform to your personal profile in the respective social media, we recommend that you log out of the respective social media and delete all browsing data from your browser before visiting our web pages. You can also prevent the loading of plug-ins with specialized browser add-ons (recommended solution), such as, for example, NoScript or Ghostery.


The legal relationship between you and the owner of the Site with regard to access and use of the Site (and related resources) is governed by Swiss substantive law, excluding the rules of private international law.

The parties choose the Court of Lugano (TI) as the exclusive competent court in the event of a dispute arising out of or simply connected with the use of the Site. The owner of the Site reserves the right to refer the matter to the competent Judge at the user’s registered office, branch or domicile.

Date of entry into force: 26.04.2020