The health emergency caused by COVID 19 and the important restrictions implemented to contain it, particularly affect the activities of the Department of Culture, Sport and Events. However, these restrictions do not stop the City of Lugano’s willingness to offer the citizens and tourists who visit it the possibility to benefit from accommodation facilities such as the municipal lidos on the one hand, and on the other to participate in the numerous events scheduled by the events division, the culture division and the LAC.

In the difficulties arise important opportunities and one of these, confirmed the desire to open their facilities to the public, is the creation of prenota.lugano.ch, the web page thanks to which you can book and purchase the services offered by the Department. A variegated offer, developed mainly for the management of accesses to the bathing facilities, limited this summer to compliance with the standard of 10 m2/person, extended to a coordinated vision of the summer offer of museums, events and spaces open to the public by reservation.

In case of further needs, you can submit any requests to prenota@lugano.ch

To use Prenota Lugano just log in to the site, search for the event and select the day. Then you will have to fill out a form by entering some data (name, phone number and e-mail) for traceability purposes due to Coronavirus and select the number of people (a single person can book a maximum of five places). Then, always from the site, you will proceed with the payment and by e-mail you will receive confirmation of the reservation and a QR code. This will be scanned (from your smartphone or printed) by the staff of the facility where you have booked, both on arrival and at the end of the event.